G2 VoiceAlert™ Automated Dispatch

Provides dispatchers with manual alerting, alert monitoring, radio announcement control and station alarm reporting.

The Phoenix G2 VoiceAlert is a computer-automated dispatch module that assists public safety dispatchers during an emergency call by taking over the task of reading dispatch information aloud.

VoiceAlert is an alternative to a human manually speaking dispatch information for each call. The speech is generated in a fraction of a second and sent to individual stations immediately, freeing up contention for a single dispatcher audio channel. The dispatcher is relieved of a time-consuming task, freeing valuable time for other critical tasks or calls.

The VoiceAlert speech engine produces a calm, crystal-clear male or female voice, delivered digitally or through a voice radio system from the dispatch center to the G2 ATX Station Controller, and then played in specified regions of the fire station over G2 Illuminated Speakers.

Note: Features and abilities are only available with a dispatch system interfaced to CAD and Radio Systems.

VoiceAlert In the News
Lincoln Fire & Rescue 911 Dispatcher

New 911 Dispatcher is Cousin to Siri

(Article) The Lincoln Fire & Rescue Department, located in Nebraska, recently installed USDD’s Fire Station Alerting System, which includes its text-to-speech automated VoiceAlert software. “Samantha”

Manage in the Communications Gateway Dashboard

Adding and editing the pronunciation of new words is easy with the Voice Editor component of the Communications Gateway Dashboard.

Listen to real VoiceAlert dispatches

Samantha

American English
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Tom

American English
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Daniel

British English
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Karen

Australian English
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Lee

Australian English
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See how automated voice dispatch works in a real fire station

Watch this short video to see how the G2 ATX Station Alerting Controller uses VoiceAlert to play crisp, clear dispatch audio throughout a station.

Want to learn more?

Download USDD’s product catalog or contact us to request a personal consultation. We’d be happy to discuss our fire station system overview in more detail.