Phoenix G2 Voice Alert Automated Dispatch

Provides dispatchers with manual alerting, alert monitoring, radio announcement control and station alarm reporting.

The Phoenix G2 Voice Alert is a computer-automated dispatch module that assists public safety dispatchers during an emergency call by taking over the task of reading dispatch information aloud.

Voice Alert is an alternative to a human speaking dispatch information for each call. The speech is generated in a fraction of a second and sent to individual stations immediately, freeing up contention for a single dispatcher audio channel. The dispatcher is relieved of a time-consuming task, freeing valuable time for other critical tasks or calls.

The Voice Alert speech engine produces a calm, crystal-clear male or female voice, delivered digitally or through a voice radio system from the dispatch center to the G2 ATX Station Controller, and then played in specified regions of the fire station over G2 Illuminated Speakers. Check out our Phoenix G2 Voice Alert Subscription for simple, predictable budgeting.

Features and abilities are only available with a dispatch system interfaced to CAD and Radio Systems

How it Works

Manage in the Communications Gateway Dashboard

Adding and editing the pronunciation of new words is easy with the Voice Editor component of the Communications Gateway Dashboard.

Listen to real VoiceAlert dispatches

Samantha

American English
00:00
00:00
  • Samantha 00:00

Tom

American English
00:00
00:00
  • 00:00

Daniel

British English
00:00
00:00
  • 00:00

Karen

Australian English
00:00
00:00
  • 00:00

Lee

Australian English
00:00
00:00
  • 00:00

See how automated voice dispatch works in a real fire station

Watch this short video to see how the G2 ATX Station Alerting Controller uses VoiceAlert to play crisp, clear dispatch audio throughout a station.

Want to learn more?

Download USDD’s product catalog or contact us to request a personal consultation. We’d be happy to discuss our fire station system overview in more detail.

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