G2 Communications Gateway

Serves as an interface between the CAD host and the station alerting system

Key Features
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Powers and controls visual, audio and lighting alerts.

Alert firefighter units without dispatcher intervention.

Provides dispatchers with manual alerting, alert monitoring, radio announcement control and station alarm reporting.

G2 Communications Gateway Benefits

Optimizes a community’s investment by interfacing with new or existing voice and data systems.

Uses customer’s existing redundant alerting paths, as needed, which can keep the system running during communication failures.

Eases IT support tasks by simplifying remote or local configuration via a Web browser.

Keeps personnel advised of ongoing incidents through phone, text, email and paging alerts.

Dispatches units automatically over the agency’s radio system— without additional dispatcher actions—using clear, automated text-to-speech VoiceAlert software.

Monitors the health of every ATX Station Controller and G2 peripheral device within the department’s network, and reports communication failures to dispatch and support personnel via audible and visual alarms, per NFPA 1221 monitoring requirements.

Alerts stations as well as reserve or volunteer personnel with two-tone or DTMF pages that precede the dispatch announcement.

Provides dispatchers with manual alerting, alert monitoring, radio announcement control and station alarm reporting, helping departments maintain NFPA 1221 requirements.

Working with CAD Providers

At USDD, we work with the leading industry and technology partners to provide our fire station customers with the right turn-key solution to meet their needs. That’s why we offer a native interface software integration with these computer-aided dispatch (CAD) providers and more:

  • TriTech (Inform/VisiCAD, Perform/Vision/VisionAir, Tiburon CommandCAD)
  • Hexagon/Intergraph (Edge Frontier/InterCAD)
  • Motorola (Premier, PremierOne, Spillman, Printrak)
  • Northrop Grumman (COBOL CAD, CommandPoint)
  • Versaterm
  • Capita/Fortek

We continuously develop other custom CAD interfaces, including the UK GD-92 standard.

G2 VoiceAlert Automated Dispatching

See how the G2 VoiceAlert software assists dispatchers during an emergency call by assuming the task of reading dispatch information aloud.