Phoenix G2 Communications Gateway
Serves as an interface between the CAD host and the station alerting system
The G2 Communications Gateway is the core of USDD’s Fire Station Alerting System. Located at the dispatch processing center, it is the direct link between the computer-aided dispatch (CAD) system and the G2 ATX Station Controller located at each fire station.
The Communication Gateway’s design is efficient in every way. It provides simple network requirements and software updates to the “trainable” self-service pronunciation editor integrated into our G2 VoiceAlert software.
Using dynamic, flexible pathway options, the Gateway has two redundant servers for disaster recovery and backup.
The Gateway receives alert data from a dispatcher via an interface with an existing CAD host, or directly from USDD’s interactive Web-based Communications Gateway Dashboard. See a visual overview →
G2 Communications Gateway Benefits
Working with CAD Providers
At USDD, we work with the leading industry and technology partners to provide our fire station customers with the right turn-key solution to meet their needs. That’s why we offer a native interface software integration with these computer-aided dispatch (CAD) providers and more:
- TriTech (Inform/VisiCAD, Perform/Vision/VisionAir, Tiburon CommandCAD)
- Hexagon/Intergraph (Edge Frontier/InterCAD)
- Motorola (Premier, PremierOne, Spillman, Printrak)
- Northrop Grumman (COBOL CAD, CommandPoint)
We continuously develop other custom CAD interfaces, including the UK GD-92 standard.
G2 VoiceAlert Automated Dispatching
See how the G2 VoiceAlert software assists dispatchers during an emergency call by assuming the task of reading dispatch information aloud.