G2 Communications Gateway

The G2 Communications Gateway is the core of USDD’s Fire Station Alerting System. Located at the dispatch processing center, it is the direct link between the computer-aided dispatch (CAD) system and the G2 ATX Station Controller located at each fire station.

The Communication Gateway’s design is efficient in every way. It provides simple network requirements and software updates to the “trainable” self-service pronunciation editor integrated into our G2 VoiceAlert software.

Using dynamic, flexible pathway options, the Gateway has two redundant servers for disaster recovery and backup.

The Gateway receives alert data from a dispatcher via an interface with an existing CAD host, or directly from USDD’s interactive Web-based Communications Gateway Dashboard. See a visual overview.

Description & Specifications

Dimensions (W x H x D): 19 x 3.5 x 17.7 (in); 482 x 88 x 451 (mm)

Audio inputs: Analog stereo

Audio outputs: Analog stereo

Network connections: (2) Ethernet standard; (4) Ethernet (for expansion)

Other connections:  VGA display; USB; serial

Indicators and controls: Power LED; temperature alarm LED; disk activity LED; alarm LED

Input voltage: Dual 120-240VAC auto switching; hot swappable power supplies

Power consumption: 90W typical, 250W max

Accessories: Multiport Ethernet interface; VoiceAlert; rack slide

Included in the kit: (2) Power cords


Phoenix G2 Communications Gateway

Phoenix G2 Communications Gateway

  • Version: 2015
  • Size: 375 KB
  • Type: Datasheets
  • Format: PDF

A one-page overview of the Phoenix G2 Communications Gateway.


  • CAD Interface
  • Radio Interface
  • G2 VoiceAlert
  • G2 Mobile Alerting App
  • Multi-Port Ethernet Interface Pair
  • G2 Mapping Server
  • Mapping Services Development
  • G2 Gateway Radio Interface
  • G2 HDTV Remote for Dispatchers
  • Training:
    • G2 Light Tower Interface Training
    • System Administrator Training
    • Station-Level Configuration and Equipment Usage Training
    • Installation Contractor Training
    • Mapping Services Training
  • Additional Years (beyond warranty) of elected Recurring Annual Support
Phoenix G2 Gateway Interface

G2 Communications Gateway Dashboard

Provides dispatchers with manual alerting, alert monitoring, radio announcement control and station alarm reporting, helping departments maintain NFPA 1221 requirements.

Learn more

G2 Manual Alerting Client

Phoenix G2 Manual Alerting Client

The G2 Manual Alerting client is embedded within the G2 Communications Dashboard software. It provides a secondary (or backup) means of alerting  to fire stations should the computer-aided dispatch software fail. This helps fire agencies comply with NFPA 1221 standards.

The application can also be programmed to send messages to fire stations by time day and day of week. Examples include administrative messages, weather-related warnings, training notifications and morning or new shift announcements.

G2 Communications Gateway Benefits


Communication link types supported:

Phoenix G2 Communication Link Types

Working with CAD Providers

At USDD, we work with the leading industry and technology partners to provide our fire station customers with the right turn-key solution to meet their needs. That’s why we offer a native interface software integration with these computer-aided dispatch (CAD) providers and more:

TriTech (Inform/VisiCAD, Perform/Vision/VisionAir, Tiburon CommandCAD)
Hexagon/Intergraph (Edge Frontier/InterCAD)
Motorola (Premier, PremierOne, Spillman, Printrak)
Northrop Grumman (COBOL CAD, CommandPoint)

We continuously develop other custom CAD interfaces, including the UK GD-92 standard.


See all CAD Partners


Contact Us

+1-877-551-USDD (8733)

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G2 VoiceAlert Automated Dispatching

See how the G2 VoiceAlert software assists dispatchers during an emergency call by assuming the task of reading dispatch information aloud.

Learn more about VoiceAlert

Phoenix G2 VoiceAlert

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