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It cut our dispatch response time in half.
Our dispatch processing time was not even coming close to meeting standards. We found US Digital Designs as a technology that can improve our dispatch processing time. — Fire Chief Christopher P. Riley
“The [Phoenix] G2 has enabled us and enabled the department to respond quicker, because it can dispatch more than one way – it alerts stations without having to only use the radio.”
“It [Phoenix G2] just helps alert them in a timely manner and provides them a variety of methods that ensures that it gets their attention through sounds and lights and other devices, and passes that information to them very effectively to help speed their response to the emergency.”
“US Digital Designs’ package works…it’s extremely reliable equipment, it’s extremely well made, it’s first-class, and it performs for us. I know for a fact that it shaves seconds off of calls.”
In an effort to shave off vital seconds when responding to emergencies, two Illinois-based fire agencies — Barrington Fire Department and Lake Zurich Fire Rescue Department — will install the Phoenix G2 alert system this Spring. Both agencies are dispatched by Lake County ETSB, which also serves Antioch, Countryside/Vernon Hills, Grayslake, Lake Villa, Libertyville, Mundelein, […]Read more...