FSA Mobile App logo imageThe Fire Station Alerting (FSA) Mobile App is an extension of the USDD Phoenix G2 Fire Station Alerting System. With it, firefighters and first responders can receive instant verbal, written and location fire station alerts, regardless of whether they are in the fire station or on the road.

App Specifications

  • Available on Android 4.2 and higher
  • Requires iOS 7.0 or later. Compatible with iPhone, iPad, iPod touch, and Apple Watch
  • App technical support is only available via a fire agency’s administrator for the Phoenix G2 Fire Station Alerting System

To request an activation code, please contact your agency’s fire station alerting system administrator. An activation code is required, and only available for Phoenix G2 customers.

To become a USDD Phoenix G2 Fire Station Alerting System customer, visit our “Get Started” page and complete our short survey or call +1-602-687-1730.

Phoenix G2 fire station mobile app shows map of incident

How the FSA Mobile App Works

Get fire station alerts on your smart device.

FSA Moible App - Fire station alert displays on smartphone locked screen

Click on the alert to view more information.

Phoenix G2 mobile app shows list of fire station alerts

View the location using mapping software.

Phoenix G2 fire station mobile app shows map of incident

 

A host of time- and potentially life-saving features and benefits at your fingertips

Customize alerts. First responders can receive an audio tone, vibration on the phone or a visual text message, or all three.

Receive redundant alerts. A user can be out-of-quarters, out-of-apparatus and without a radio, yet still have another means to ensure that the appropriate personnel are alerted as quickly as possible.

Locate the quickest route. Use the mobile device’s GPS technology to arrive as quickly as possible, since seconds can determine whether someone lives or dies.


Search and save content. Find specific incident or alert types, unit assignments and other critical data for review, then “pin” specific alerts to access and/or analyze at a later time.

Receive simultaneous alerts. Life is unpredictable and, more often than not, first responders might have multiple incidents to which they’re responding. The FSA Mobile App provides concurrent alerts, such as dispatch announcements, administrative alerts, IT support notifications and application update notifications.

Hear the same, consistent, automated tones and voice as the station. A predictable tone and easily comprehended vocalized alert (VoiceAlert) can dramatically increase the accuracy and comprehension of the incident details.


Turn alerts on or off. Nobody deserves rest more than off-duty emergency responders, so the FSA Mobile App has a simple on and off switch to disable or enable push-notifications.

Configure notifications for a specific need or desire. The fire agency’s FSAS administrator can assign users to units or stations and specifically match what individual users need to see and hear. Users may also create their own individual filters.

Receive alerts for more than just one unit or station. Alert monitors enable users to receive alerts for combinations of units, stations, districts or incident types. Supervisors or special team members can keep up on activities of interest.



Alerts personnel as individuals or groups (e.g., units, stations, districts, etc.).

Provides an easy-access email address and phone link to the fire agency’s FSAS administrator.


New! Now available on Apple Watch

If you already have the FSA Mobile app on your iPhone, it’s a simple process to view notifications on your Apple Watch.

apple watch image - FSA Mobile App Setup 1

1. Start the Apple Watch app on your iPhone.

FSA Mobile App Setup notifications

2. Select Notifications.

FSA Mobiile APP Setup - green button shows "on"

3. Ensure that the Phoenix G2 item is switched to the ON position as shown.

Once you’ve taken these steps, your Apple Watch will communicate with your iPhone to display FSA Mobile alerts. You must be within range of your iPhone (about 30 feet) to receive notifications on your Watch.

The Phoenix G2 Fire Station Alerting App on an Apple Watch shows medical injury on Pima Road

 

 

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