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It cut our dispatch response time in half.
Our dispatch processing time was not even coming close to meeting standards. We found US Digital Designs as a technology that can improve our dispatch processing time. — Fire Chief Christopher P. Riley
“The [Phoenix] G2 has enabled us and enabled the department to respond quicker, because it can dispatch more than one way – it alerts stations without having to only use the radio.”
“It [Phoenix G2] just helps alert them in a timely manner and provides them a variety of methods that ensures that it gets their attention through sounds and lights and other devices, and passes that information to them very effectively to help speed their response to the emergency.”
“US Digital Designs’ package works…it’s extremely reliable equipment, it’s extremely well made, it’s first-class, and it performs for us. I know for a fact that it shaves seconds off of calls.”
US Digital Designs and our partners at Racom Corp. have recently completed the training and installation for a new Phoenix G2 Fire Station Alerting System in Dubuque, Iowa. This is our fourth installation in Iowa as we also service the communities of Davenport, Urbandale and Marion. The six fire stations in Dubuque serve nearly 60,000 […]Read more...